No Sound

• Make sure the physical phone switch is turned on and the volume is up
• Check the Title Screen -> Options -> SFX is On, Music is On

RagMan Gift is Off-Line

• This only affects iPhone 8 & iPhone X
• We are working on the issue

Rag Man stuck in a wall

• Unfortunately- you will need to reset that level

How does the Timer Freezer work?

• When activated all key Timers will be frozen for the entire level.
• It's best to Freeze Timers at the beginning of the level before they drop keys.
• Using in conjunction with Key Magnet works best.

How does the Key Magnet work?

• When activated all the keys on the level will be drawn to you.
• It's best to wait until you get to the girl before activating.
• Timers will still be active and may drop key before it gets to you.

I can't get all keys on a level

• Some levels are difficult
• Keep Trying or use helps: Key Magnets or Time Freezers