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FAQ - Rag Man Support

No Sound

  • Make sure the physical phone switch is turned on and the volume is up
  • Check the Title Screen -> Options -> SFX is On, Music is On

RagMan Gift is Off-Line

  • This only affects iPhone 8 & iPhone X
  • We are working on the issue

Rag Man stuck in a wall

  • Unfortunately- you will need to reset that level

How does the Timer Freezer work?

  • When activated all key Timers will be frozen for the entire level.
  • It's best to wait until you get to the girl before activating.
  • Timers will still be active and may drop key before it gets to you.

How does the Key Magnet work?

  • When activated all the keys on the level will be drawn to you.
  • It's best to wait until you get to the girl before activating.
  • Timers will still be active and may drop key before it gets to you.

I can't get all keys on a level

  • Some levels are difficult
  • Keep Trying or use helps: Key Magnets or Time Freezers